What currency are the prices in on the site?
All prices are in USD.
I just placed an order, when will it ship?
Processing is 7-21 business days, after processing shipment is sent out and delivered with USPS Priority Mail. Tracking numbers will be updated within 24 business hours after your order has been SHIPPED.
What kind of packaging do you use?
All of our packaging is eco friendly. We use glass jars and bottles, and plastic jars and bottles. The plastics we use are 100% BPA free, safe for essential oils, and recyclable.
Why does this look different then my last order?
Everything is handmade, and uses only pure products and because of that the color can slightly vary.
What is a Carrier Oil?
A carrier oil is usually a plant-based oil extracted from a nut or a seed used to moisturize and heal the skin. It can be used alone or in combination with other oils to find just the right formula for your skin type. Natural oils (because they do not contain any added fillers or chemicals) absorb easily into the skin, protecting the skin’s lipid barrier and preventing moisture from evaporating out of the skin. The top layer of your skin, called the stratum corneum, is composed of dead skin cells held together by lipids. Keeping this layer constantly supplied with healthy oils will protect your skin from the elements and will help your skin to have a beautiful healthy, moisturized glow.
What is a Salt Infusion?
Our Salt infusion is a combination of salts, essential oils, carrier oils, and herbs mixed together. Then lightly dried at a low temperature to activate and meld all the ingredients together. This causes the salt, oil, and herb mixture to give you a more potent and luxurious effect.
Can I cancel my order?
You are able to cancel your order with no penalty, as long as it has not been shipped. Please contact us at firstname.lastname@example.org with your name, address, and order number.
I have entered an incorrect address, what do I do now?
If you have misspelled or auto filled in an incorrect address, simply send an email to email@example.com stating your name, order number, and address along with the correct address. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping speed is 7-10 business days and 15-25 business days for international.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to firstname.lastname@example.org, and we will be happy to assist you in any way we can.